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We're here to help—whether you have questions about returns, need help initiating a request, sharing feedback, or just want to say hello!
For return-specific inquiries, please include your order number and RA number (if already issued) in the email for faster processing.
Response Times:
- Emails: Responded to within 24–48 business hours
- Social Media Messages: Responded to within 1 business day (find us @cometnaphome)
- Phone Calls: Handled during business hours (Monday through Friday, 10 a.m. to 5 p.m. EST)
[Optional: Add phone number here if applicable, e.g., +1 (XXX) XXX-XXXX]
No matter your question—from packaging tips for fragile returns to refund status updates—our team is here to make your experience smooth and stress-free.