• English
  • United States(USD $)
Chat With Us
We offer 24-hour chat support
Chat With Us
We offer 24-hour chat support
Added to your cart
Subtotal
Discount
Discount
Cart subtotal
/

SHIPPING DELIVERY

At Cometnap, we want your favorite home decor to arrive as safely and beautifully as you imagine—here's our shipping process:

 

2.1 Shipping Destination

 
We ship to [countries/regions: e.g., USA, Canada, EU, UK, Australia].
 

2.2 Processing and Shipping Time

 
Processing time: 1–3 business days (excluding weekends/holidays).
 
Large, fragile, handmade, or limited-edition home decor items may take 3–5 business days (clearly indicated on the product page).
 
US Domestic Shipping:
 
5–7 business days via USPS Priority Mail / UPS Ground
 
International Shipping:
 
7–14 business days via DHL / FedEx
 
Once your order ships, we’ll send you a tracking number via email — you can check real-time updates on our “Track My Package” page.
 

2.3 Shipping Costs

 
For orders within the US:
 
Free shipping on orders over $45;
 
Standard shipping cost: $6.99
 

2.4 Delivery & Damage Exceptions

 
We carefully pack all home decor items to prevent damage during transit.
 
We are not responsible for delays caused by external factors, including customs detention, weather conditions, carrier errors, or incorrect shipping information provided by you.
 
If your order status shows “Delivered” but you have not received it, please contact the carrier first — we will assist you with claims if necessary.
 
For lost orders (not delivered within 30 days of shipment) or items damaged in transit due to carrier fault, we will provide a replacement or a full refund.